Privacy Policy

Information you give us

We only store what you choose to submit through our forms:

• Cloud waitlist (/cloud): your email address.
• Design Partner application (/design-partner): your name, email, company size, current observability stack, and (optionally) your biggest pain point.
• Each form includes a hidden anti-spam field. If it is filled in, the submission is silently discarded and nothing is stored.

How your submission is handled

When you submit a form, the details above — together with your IP address and a timestamp — are sent as a notification email to our founding team and kept in that mailbox so we can follow up. Your email address is set as the reply-to address.

We also write a short server log entry for each submission (for the waitlist, your email address; for a Design Partner application, your email address, company size, and current stack).

IP addresses and abuse prevention

We count requests per IP address to rate-limit our form endpoints and prevent abuse. This is short-lived and is not used to build a profile of you. As noted above, the IP address of a successful submission is also included in the notification email to our team.

Analytics (Plausible)

When analytics is enabled, we use Plausible — a privacy-friendly analytics tool that uses no cookies, does not store IP addresses, does not track you across sites, and respects the Do-Not-Track signal. It records only aggregate page views and a few defined conversion events, and those events contain no personal information. Analytics loads only when an analytics domain is configured for the site.

Browser local storage

Your theme preference and whether you have dismissed the pre-release banner are stored locally in your browser and are never sent to our servers. This is a convenience setting, not tracking.

Third parties we use

We share data only with the providers needed to deliver the above, and we never sell your personal data.

• Resend — our email provider. It transmits the notification email described above. We do not add you to any marketing list or audience.
• Hosting and infrastructure — the site runs on serverless hosting; request IP addresses pass through our rate-limiting layer.

How we use your data

We use your information only for the purpose for which you submitted it: to notify you when Cloud opens, to follow up on a Design Partner application, and for necessary product-update communication. We do not use it beyond that purpose.

Retention and your rights

We keep your data only as long as needed for that purpose — waitlist entries until after we notify you that the product is ready, applications until after the evaluation is complete. You can ask us to access, correct, or delete your data at any time.